Shipping policy

Please read these shipping terms and conditions carefully before placing your order. By purchasing from our online store, you agree to the terms below.

Leonidas Chocolate Shipping USA | Nationwide Delivery from Love + Chocolate

✔ Nationwide shipping with protective warm-weather packaging when needed

Why Order Leonidas Chocolate Online from Love + Chocolate?

✔ Authentic Leonidas Belgian chocolate from a Certified Leonidas retailer
✔ Carefully handled and shipped from our California shop
✔ Experienced packaging and shipping chocolate nationwide
✔ Trusted by customers across the country

Shipping Belgian Chocolate Across the U.S.

At Love + Chocolate, we specialize in shipping authentic Leonidas Belgian chocolate with care across the United States.

Whether you’re sending a gift or treating yourself, we carefully hand-pack each order and take reasonable precautions to protect it during transit. Because chocolate is delicate and weather-sensitive, however, we cannot guarantee its condition after it leaves our shop.

Sending Chocolate as a Gift

Sending Leonidas chocolate as a gift? We make it easy:

No pricing included in the package
Option to include a gift message
Beautiful packaging

Perfect for:

Birthdays
Corporate gifts
Holidays
Thank-you gifts

Nationwide Shipping for Leonidas Chocolate

We proudly offer nationwide shipping across the U.S. so you can enjoy premium Belgian chocolate no matter where you live.

✔ Ship Leonidas chocolate anywhere in the contiguous United States
✔ Perfect for gifts, holidays, and special occasions
✔ Carefully packed by hand in our California chocolate shop

Looking for a specific collection?

👉 Shop our Leonidas Belgian Chocolate Collection
👉 Browse our Leonidas Gift Boxes
👉 Browse our Leonidas Chocolate Bars

How We Help Protect Your Chocolate

Chocolate is delicate—we take that seriously.

Warm-Weather Packaging:

When temperatures are warmer, we may use:

Insulated packaging materials
Frozen gel packs or other cooling materials
Protective layering to reduce movement and damage

These materials are intended to help protect your chocolate during transit, but they do not provide continuous refrigeration or guarantee that the chocolate will remain below a specific temperature.

Weather Monitoring and Shipping Delays:

We monitor weather conditions at our shop, at the delivery destination, and, when practical, along the anticipated shipping route. If we believe temperatures or transit conditions create an unreasonable risk of heat damage, we reserve the right to delay shipment until conditions improve.

Our priority is having your chocolate arrive in the best possible condition—not necessarily shipping it as quickly as possible. Any delivery date provided at checkout is an estimate and may be affected by weather, carrier delays, holidays, or our decision to hold an order because of heat.

Love + Chocolate does not provide refunds or replacements for melting or other heat-related damage, including damage occurring during overnight, two-day, or ground shipping or after delivery. This applies particularly when the recipient is unavailable and the package is left exposed to heat or sunlight.

Please call us at (925) 932-6666 or email us at info@loveandchocolateshop.com if you would like assistance selecting an expedited shipping option.

What Customers Can Do to Help:

You can reduce the risk of heat damage by:

Ordering when temperatures at the destination and along the shipping route are expected to remain below 75°F
Selecting expedited or overnight shipping during warm weather
Monitoring the tracking information provided by the carrier
Making sure someone is available to receive the package
Bringing the package indoors immediately rather than allowing it to remain outside, in a mailbox, delivery vehicle, or other warm location

Shipping Options and Delivery Timing

We select shipping and packaging practices intended to reduce unnecessary transit time while protecting product quality. However, carrier delivery dates are estimates and are not guaranteed by Love + Chocolate.

Typical transit estimates after an order ships are:

West Coast: 1–3 business days
Midwest: 2–4 business days
East Coast: 3–5 business days

These estimates do not include order-processing time, weather holds, weekends, holidays, or carrier delays. Please call us at (925) 932-6666 or email us at info@loveandchocolateshop.com if you would like assistance selecting an expedited shipping option.

Once an order has been properly packaged and transferred to the carrier, Love + Chocolate cannot control the temperature, storage, handling, delivery timing, or conditions at the destination. Accordingly, melting or other heat-related damage is not eligible for a refund or replacement. Please see “Responsibility After Shipment” below for additional information.

Order Processing

We generally process orders placed before 12:00 p.m. Pacific Time, Monday through Thursday, on the same business day. Orders placed after 12:00 p.m. may require at least one additional business day for processing. Processing times are estimates and may be longer during holidays, high-volume periods, or warm weather.

To help your product arrive in the best possible condition, we generally ship Monday through Thursday and may adjust the shipping day to reduce weekend transit or avoid unfavorable weather. We cannot guarantee Monday delivery.

We reserve the right to require a delivery signature, change the anticipated shipping day, or hold an order when we believe there is a significant risk of heat damage or extended transit.

Shipping Destinations and Carriers

Our chocolates are shipped from Love + Chocolate, 1397 N. Main Street, Walnut Creek, California, using UPS, USPS, or another available carrier to destinations within the contiguous United States.

We cannot ship to P.O. boxes, APO/FPO addresses, Alaska, Hawaii, U.S. territories, or international addresses.

Our Commitment to Careful Shipping

We treat every shipment with care. Each order is hand-packed using packaging we believe is appropriate for the product, destination, season, and expected weather conditions. Because chocolate is fragile and temperature-sensitive, no packaging or shipping method can guarantee that it will arrive in perfect condition. Customer planning and prompt receipt of the package are also important.

Incorrect or Incomplete Addresses

Please review the recipient’s name, street address, apartment or suite number, city, state, and ZIP code carefully before submitting your order.

If a package is returned, redirected, or must be reshipped because the customer supplied an incorrect or incomplete address, the customer is responsible for any carrier correction fee, return fee, and reshipping cost. A $12 address-correction fee may also apply. Chocolate returned after extended transit may not be suitable for reshipment, and replacement product may need to be purchased.

Holiday Shipping

Carrier delays are common during holiday periods. Please order early and allow additional time for processing and delivery.

During holidays such as Christmas and Valentine’s Day, USPS and UPS may extend their estimated transit times.

Love + Chocolate cannot guarantee carrier delivery dates and is not responsible for delays caused by carriers, severe weather, natural disasters, labor disruptions, transportation interruptions, government actions, or other circumstances beyond our reasonable control.

Responsibility After Shipment

Once an order has been properly packaged and transferred to the carrier, it is outside Love + Chocolate’s possession and control. To the extent permitted by law, Love + Chocolate is not responsible for melting, breakage, theft, loss, delay, mis-delivery, or other damage caused by carrier handling, weather conditions, an incorrect or incomplete address, delivery instructions, or failure to retrieve the package promptly after delivery. Accordingly, melting or other heat-related damage is not eligible for a refund or replacement.

The customer is responsible for monitoring tracking information and arranging for someone to receive and immediately bring the package indoors. When sending a gift, the customer should notify the recipient that a temperature-sensitive package is expected.

If tracking shows that an order was not delivered, please contact us so that we can help initiate an inquiry or claim with the carrier. Carrier investigations and claim decisions are subject to the carrier’s policies and are not controlled by Love + Chocolate.

Frequently Asked Questions About Chocolate Shipping

Will my chocolate melt during shipping?

We take reasonable precautions, including using warm-weather packaging when appropriate, but we cannot guarantee that chocolate will not soften or melt during transit. The risk is greater when temperatures exceed 75°F, when slower shipping is selected, or when a package is left outside after delivery. (See “What Customers Can Do To Help,” above, for actions you can take to reduce the chance of damage to your order.)

Do you ship Leonidas chocolate year-round?

Yes. We ship year-round with seasonal adjustments to packaging and timing. We reserve the right to delay an order when temperatures at our location, at the destination, or along the anticipated route create a significant risk of damage.

Can I send chocolate to another state?

Yes. We ship throughout the contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.

Do you offer expedited shipping?

Faster shipping options may be available at checkout. Please note that expedited shipping reduces transit time but does not guarantee against melting or other damage. Please call us at (925) 932-6666 or email us at info@loveandchocolateshop.com if you would like assistance selecting an expedited shipping option.