Frequently Asked Questions
Who are you?
Who is Love + Chocolate?
Love + Chocolate is a leading retailer of Leonidas chocolate in the U.S., started by a happy couple who loves chocolate.
Our chocolates are hand-packed and handled expertly. We ship chocolate safely nationwide! Read more about our shipping to see why we are trusted by customers across the country!
Why do you sell Leonidas chocolate?
Leonidas is the most popular and well-known brand of chocolate in Europe; the company is over 110 years old. Leonidas Love + Chocolate is a certified and approved Leonidas Belgian Chocolate provider and we work directly with the team in Brussels, Belgium to deliver fresh chocolate to you—throughout the United States. Our chocolates are handcrafted in Brussels and use the very purest ingredients, using 100% cocoa butter (no fillers), and no artificial flavors, colors or sweeteners. Find out more about Leonidas Belgian Chocolate!
How can I contact you?
Contact us for special orders, gift giving or ordering questions. Call us during California business hours at 510-380-3396 (Rockridge, Oakland, store) or 925-932-6666 (Walnut Creek), or e-mail us at info@loveandchocolateshop.com. Or visit us at our stores!
Shipping
Will my chocolate melt during shipping?
We use insulated packaging, cooling packs, and temperature monitoring to minimize this risk. Our goal is simple: your chocolate arrives in perfect condition. Find out more about our shipping.
Do you ship Leonidas chocolate year-round?
Yes—we ship year-round with seasonal adjustments to packaging and timing. Find out more about our shipping.
Can I send chocolate to another state?
Absolutely. We ship nationwide across the U.S. (excluding Alaska and Hawaii.)
Do you offer expedited shipping?
Yes—just contact us at the shop and we will set something up for you. Call us at 925-202-8471.
What happens if things aren’t right?
If for any reason your order does not meet with your satisfaction, contact us by email and enclose pictures for a prompt, courteous response. Find out more about our shipping and refund restrictions.
Picking Up
Can I pick up my order in person?
In addition to shopping at our stores in Walnut Creek and Rockridge (Oakland) in California, you can place your order ahead online. Simply choose the “Pick Up” option when you check out. Find out more about Picking Up In Store.
Our Stores
Where are your stores?
Please come and visit us at our stores in Walnut Creek at 1397 N Main St, Walnut Creek CA 94596 and in Rockridge (Oakland) at 6309 College Ave, Oakland CA 94618!
In addition to being a certified purveyor of Leonidas Fresh Belgian Chocolates and bringing their delicious chocolate to you, we carry a wide variety of delicious European confections including fresh fruit jellies from Belgium, Marzipan from Germany, delicious Scottish shortbread, and other treats and source items that use only the very freshest, high-quality ingredients.
Our Walnut Creek shop also features a full espresso bar. We are proud to carry WEAVER'S Organic Blend Coffee for all our drinks and we make what many believe is the best hot chocolate in the East Bay, using our delicious Belgian chocolate.
Find out more about our stores!
Allergens
Food Allergy Information
Leonidas Belgian chocolates are produced in a factory that uses nuts, wheat, milk, and soy, therefore all products may contain traces of these allergens.
Assortments
Which pieces will I receive in an assortment?
View the individual pieces of chocolate you can expect to receive when you order a 1/4 lb or 1/2 lb box of our delicious Leonidas Belgian Chocolates on What’s in My Box?
Can I create a custom assortment?
We are happy to put a custom box together of any pieces you know and love. Call us or simply leave us a message in the "Message" box when you place your order.
Gifts
Do you offer gift cards?
Yes! We sell gift cards to use for online orders, and gift cards for use in our stores.
Do you ship gift orders?
We make it easy—there is no pricing included in the package, you have the option to include a gift message, and the packaging is beautiful!
Our luscious chocolates are the perfect gift for Birthdays, Corporate gifts, Holidays, Graduations, Weddings, Thank-you gifts, and more.
Special Events
Can you help with my special event?
Yes! We love weddings, baby showers, parties, corporate events—you name it! We can provide goodie bags, a dessert bar, table settings, and more. We can create memorable gift boxes that include your own cards or special messages. Find out more about our Special Event services.
Policies
What are your Refund Policies, Terms & Conditions of Service, and Privacy Policy?
Please see our shipping information.